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Our Mission Statement
Capital Lending Group (CLG) provides
mortgage solutions for
professionals, individuals and
families and assists them in
reaching their short and long
term financial objectives. Many of our clients are referrals from
attorneys, CPAs, insurance and investment professionals
who trust us to help their
clients in reaching their goals.
We feel
that we take the financing of our
client's homes more seriously than they do. We know it is their home,
but it is our career, our passion, and our commitment to being the very
best mortgage company they will ever work with, period!
We know that our long-term relationship with
our clients, actually begins at
the closing table. We know
that if we handle every
transaction in a manner that
creates the highest degree of
client satisfaction possible, we
have earned their business, as
well as all of their referrals.
We accomplish this in 3 steps:
1. We analyze our clients' current financial
picture, and establish their priorities
in regards to their objectives. We then match
their current financial situation
& future goals with a
mortgage solution that is tailored
just for them.
2. Our motto is "Closing
Loans On Time, Under Budget, with No Surprises".
We
don't just say it, we back it up with a money back guarantee.
Click here to view our
Performance Guarantee. It's
a sad, but true fact, that mortgage companies regularly make the
top 10
list of "Most Complained About Consumer
Services"
(link to Colorado
Attorney General list). Closing late, last minute surprises,
needing more money than planned, not getting the loan that was
originally promised, the list of complaints is endless. Over promising
and under delivering is rampant in our industry,
which has lead consumers to
assume that they will always be
surprises on closing day.
Well, not at Capital Lending Group! We are "raising the bar" in Colorado for
the mortgage industry.
3. Once your loan closes, our job truly begins. Through consistent
application of our database & client retention program, we stay in
touch with our clients on a regular basis, adding
true value to our relationship.
We provide our clients with a “one-stop-shop” for all current market trends & professional referrals.
Our mission is to create “Raving Fans”
out of everyone we work with, by
providing
customer service that is “Legendary”, not just “satisfactory.”
In conclusion, we earn the right to be a trusted financial advisor
to our clients -- for life.
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