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Trauma Center Rules and Procedures

Trauma Center Rules and Procedures

Trauma Center Rules and Procedures:

While not all critical loans can close in 24 hours - Our company is built for speed and we can provide the fastest turnarounds in the industry. There are times where some loans just aren't close-able because there was never a loan possible in the first place.  Most times we find, however, because of the previous lenders incompetence or inexperience, the loan just needs to be structured properly, at times in a better rate and program structure than what was originally promised.  But regardless of the situation, you will know the truth, and if it can close -  we will deliver on our promise to close the loan,

 "On Time, Under Budget, with No Surprises"

Rules:

Rule #1  Not all loans are salvageable.

Rule #2  No matter what was promised by other Loan Officers or Realtors: Rule #1 does not change.

Procedures:

1.)   We will talk with the borrower via phone, and get 100% of the information we need to determine qualifications.

2.)   We will complete research of available programs before committing to the agents and buyers.

3.)   We will talk with the buying and listing agents and establish mutually acceptable time frames, once we determine the proper course of action.

4.)   The borrowers will be provided a list of documentation, and the agents will be updated upon receipt of that information.  If the borrower is not cooperating, we cannot guarantee meeting the deadlines.

5.)   If an appraisal has been completed, the buyer's agent will assist in getting it turned over and re-typed in our name.  All completed appraisals will be reviewed by our dedicated appraisers.  We will determine if a new appraisal is needed.

6.)   If we establish that the loan can close, before we commence working on it, the buyer will pay to Capital Lending Group a $500.00  non - refundable processing fee.

7.)   Buyer will be provided - in advance - a guaranteed rate and cost quote, in writing, from Capital Lending Group.  

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www.clgloans.com                     email: clientcare@clgloans.com

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